7 October 2009
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Importance of CRM Customer relationship management is a broad approach for creating, maintaining and expanding customer relationships. CRM is the business strategy that aims to understand, anticipate, manage and personalize the needs of an organization’s current and potential customers. At the heart of a perfect strategy is the creation of mutual value for all parties [...]
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account relationships, Bank, banking, Business, CRM, customer, customer life cycle, customer profitability, customer relationship management, India, management, product life cycle, relationship, sector, sound business strategy, strategy, sustainable competitive advantage, timely announcement
account relationships, Bank, banking, Business, CRM, customer, customer life cycle, customer profitability, customer relationship management, India, management, product life cycle, relationship, sector, sound business strategy, strategy, sustainable competitive advantage, timely announcement
